Returns & Exchanges
At daVinci Baby, we want you to love every piece your little one wears; however, if you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items. Please ensure all original tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all boutique tags are intact, and include the printed return authorization slip inside.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.